Shipping Information

Fulfillment 

Your order will ship within 5-7 business days. As each goose is handmade to order, exact shipping estimates will vary due to the amount purchased per order and the amount of open orders Poppy & Pine has. 

When your order is fulfilled, you will receive an email containing tracking information.

Orders are fulfilled in the order purchased, unless a priority shipping option is selected. In this case, I will complete the goose I’m working on and move to the priority shipping order, then resume fulfilling orders in order of receipt.

If you have a concern with length of fulfillment, please send a email to the address below. I would be happy to give an estimated date of fulfillment, or help you choose the best shipping option.

info@poppyandpine.shop

Shipping 

All orders ship via USPS Ground Advantage or Priority Mail.

Shipping lengths vary depending on recipient location, and, periodically, due to additional factors, including, but not limited to, weather conditions and holidays.

Lost Packages

If you have not received your order within 14 days of receiving the tracking information, please contact USPS to obtain more information regarding your package. 

In the event that the carrier is unable to resolve the issue, please send a me an email to the address below. Though shipping matters are out of my control, I will work with you to rectify the circumstance.

info@poppyandpine.shop

Refunds & Returns

For information on refunds and returns, please click here.